The St. Francis' Emergency Department utilizes a triage system with computerized documentation for classifying patients to ensure prompt treatment with access to higher levels of care when symptoms warrant.
Families are welcome to stay in designated areas of the emergency center while the patient is being treated. Someone may accompany the patient to the treatment room, depending on the patient's condition. The designated companion may keep the others in the waiting room informed of the patient's condition. For the patient's benefit, we ask that you do not alternate visitors, which can create excess traffic and noise. Visitors may be asked to leave the room during exams or treatments.
Spiritual and emotional support
At CHI St. Francis Health, we realize that emergency situations are stressful for everyone involved. Patients and families often need emotional and spiritual support. Chaplains are on call at all times to provide support and counsel. You may also contact your personal minister.